1) Assist in the day-to-day running of the MVRIS Operational system and Motorparc, including:
- Monitoring levels of disputed registrations and that these are being controlled by MVRIS members (and others who have access)
- Helping resolve “disputes” that are not controlled directly by members (e.g. “Unknown”)
- Helping to set up, review and approve New Model Notifications from members
- Processing paper copies of V55 forms received in the post
2) Assist in the production of MVRIS and Motorparc reports, including:
- Completing routine reporting (daily. Monthly, etc)
- Producing, checking and delivering tailored reports from the MVRIS databases
- Liaising with customers - receiving new enquiries, issuing and processing order forms, invoices and renewal letters
- Maintaining up to date files of custom reports and financial records
- Ensuring that scheduled reports and extracts are produced correctly
- Assisting MVRIS members with creation of adhoc reports
3) Develop one or more areas of expertise within the MVRIS and Motorparc service e.g. new model checking and coding, disputes, V55 forms, reporting. To take on project work within those areas and to meet / liaise with SMMT staff, members, suppliers and other organisations.
4) Provide guidance and advice to customers and SMMT staff on how to use MVRIS products. To assist the Customer Service team in training MVRIS members and to provide specialist knowledge.
5) Help produce and maintain up-to-date documentation and procedures for the activities within the individual’s responsibilities.
6) Carry out other activities related to the work of the team as required.
| 
