Motor Codes Limited is a wholly-owned subsidiary of SMMT and is the body responsible for the self-regulation of the motor industry through consumer codes of practice. Supported by government, consumer organisations and the motor industry we aim to raise standards and increase consumer protection for motorists. We provide consumers with a free consumer advice line, free conciliation and low cost, legally binding arbitration. Our Codes cover garages, vehicle manufacturers and extended warranty administrators. The Codes:

New Car Code
Covering sales practices, warranties, availability of replacement parts, advertising and complaints handling, the Motor Industry Code of Practice for New Cars gives reassurance to motorists when they're making what is likely to be one of their biggest lifetime purchases.

Service and Repair Code
The Motor Industry Code of Practice for Service and Repair commits garages to an open, transparent and fair method of business, aiming to maintain consistently high standards across the industry.

Vehicle Warranty Products Code
Setting new standards for the sector, the Motor Industry Code of Practice for Vehicle Warranty Products covers pre-sale information, cancellation rights and protected claims funds.

For further information on Motor Codes Ltd and the codes of practice please visit their website www.motorindustrycodes.co.uk. Alternatively contact the free advice line on 0800 692 0825.