ISO/TS 16949:2009 Quality Management System is the particular requirements of the application of ISO 9001:2008 for the automotive production and relevant service part organisations.
The goal of this technical specification is the development of a quality management system that provides for continual improvement, emphasising defect prevention and the reduction of variation and waste in the supply chain.
This technical specification and certification guidance (Rules for achieving IATF Recognition) was developed and is overseen by the IATF (International Automotive Task Force), of which SMMT is a member.
The management of the ISO/TS 16949 scheme is delegated to five oversight offices, one of which is based at SMMT.
For more information the services they provide, including training and qualification of auditors and publications, please see the SMMT Oversight website.
For more information on the IATF, Global Oversight activities, customer specific requirements, and approved third party certification bodies, please see the IAFT website.
The ISO 9000 family of standards forms a coherent set of quality management system standards to facilitate mutual understanding in national and international trade. They are suitable for all sizes and types of organisations:
- ISO 9000 describes the fundamentals and terminology of quality management systems.
- ISO 9001 specifies the requirements of a quality management system to enable the provision of products that satisfy the customer.
- ISO 9004 provides guidelines on how to improve performance and customer satisfaction through considering the effectiveness and efficiency of the quality management system.
- ISO 19011 provides guidelines on auditing quality and environmental management systems.
The basis of the ISO 9000 quality management system standards is formed by eight quality management principles:
- Customer focus.
- Involvement of people.
- Process approach.
- System approach to management.
- Continual improvement.
- Factual approach to decision making.
- Mutually beneficial supplier relationships.