Registration has opened for Volvo Trucks’ acclaimed VISTA (Volvo International Service Training Awards), in which more than 18,000 Volvo Truck and Bus technicians from across the brand’s global dealer network compete to find the best in their field.
Even though VISTA is a competition, the main objectives are to encourage teamwork, build team spirit and pride, as well as encourage self-improvement and competence development. It is a way for service personnel to increase their knowledge and improve the quality of their work, which will lead to improved customer service and greater customer satisfaction, as well as attracting new skills to the industry by putting a global recognition programme in place.
“VISTA improves our skills and gives us the motivation to be the best crew in the world. And if our mechanics are the best in the world – they are motivated to do the best job for the customer,” said Claes Nilsson, President, Volvo Trucks.
VISTA 2017-18 is expected to attract over 18,000 service market personnel from the global dealer network, working together in around 4,500 teams.
The theme this year is ‘Performance is Everything’ – recognising that to work for Volvo Trucks and Volvo Buses, performance must be top class at all times. VISTA is also a way for Volvo Trucks to address the worldwide challenge of both recruiting and retaining workshop technicians and apprentices.