SMMT Job Vacancies

IATF Certification Body Manager

24 October 2024 #SMMT Job Vacancies

A vacancy now exists for an IATF Certification Body Manager in the Oversight team, based in the SMMT Industry Forum Office in Birmingham.

PURPOSE OF POST:

  • To lead and manage SMMT’s engagement with the IATF reporting certification bodies, ensuring we provide effective engagement, governance and management of SMMT reporting certification bodies
  • To support and participate in IATF technical working groups
  • To undertake SMMT’s Office Assessments and Witness Audits
  • To manage IATF Complaint Management Process with SMMT reporting Certification Bodies

QUALIFICATIONS / SKILLS / ATTRIBUTES REQUIRED BY JOB HOLDER:

  • Honours Degree or equivalent would be desirable but not essential
  • Solid experience of working as an auditor in a manufacturing sector with detailed technical knowledge of related standards
  • Knowledge and experience of working in an IATF certification body with scheme management experience would be an advantage
  • Solid experience of customer engagement and relationship management at a senior level
  • Excellent problem-solving skills and mindset – proven competency in 8D approach
  • Excellent communication skills – written and oral; including public speaking – experience of delivering training would be advantageous
  • Excellent interpersonal skills – confident, articulate with a persuasive manner
  • Highly motivated and target orientated with clear focus on high quality
  • Must be confident and credible in dealing with senior executives of large corporate organisations.
  • Creative and innovative with the ability to work under pressure and meet targets – able to step up to the challenge when required.
  • Have a positive and enthusiastic approach to team-working with a keen sense of shared objectives and common goals
  • Must be diplomatic and tactful
  • Flexibility, willingness to learn, be involved and adapt
  • Ability to multi-task and work effectively on different projects and initiatives
  • A high level of IT skills – use of Power BI would be advantageous

MAIN DUTIES INCLUDE:

  • To lead and manage SMMT’s engagement with IATF reporting Certification Bodies ensuring effective implementation of the certification scheme Rules in their systems and processes.
  • Lead office assessments and undertake witness audits with SMMT reporting Certification Bodies
  • Active nonconformity management with Certification Bodies including repeat nonconformity analysis, looking for trends and systemic issues to address with CBs.
  • Management of nonconformity appeal process from Certification Bodies
  • Performance monitoring and reporting of both the Oversight function and Certification Bodies.
  • Plan, deliver and follow up on certification body meetings
  • Lead complaint management process with certification bodies including red supplier programme
  • Management of waiver and transfer requests
  • Participate and support IATF working groups and technical subgroups
  • Research and maintain knowledge and understanding of the Certification Body landscape
  • Support and participate in SMMT related events and meetings including helping to develop a ‘Quality’ related conference
  • Support other SMMT projects and initiatives as required

Prospective candidates should send a CV and covering letter to hr@smmt.co.uk by 15 November 2024.

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