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Five Minutes With… Eric Laforge, Senior Vice President, Stellantis Pro One

3 Sep 2026
Tell us about Stellantis Pro One

Stellantis Pro One is the global business unit dedicated to commercial vehicles, combining the strengths of the Citroën, FIAT Professional, Opel, Peugeot, Ram and Vauxhall brands to serve professional customers worldwide. With more than 21,000 dedicated sales and service points, it offers one of the most comprehensive van and pick-up product portfolios in the marketplace. Stellantis CustomFit further strengthens this offering by delivering factory-integrated customisation, combining in-house transformations with a global network of more than 500 certified partners to ensure seamless integration, high quality and full compliance with safety standards. From simple adaptations to highly specialised conversions, the programme enables tailored solutions at scale.

What will Stellantis Pro One have on its stand at IAA Hannover later this month?

We will present our strategic roadmap to further strengthen our leadership in the European commercial vehicle market, outlining how the business is evolving beyond vehicles to become a provider of integrated mobility, services and logistics solutions for professional customers.

The presentation will showcase the company’s vision for the future of professional mobility, featuring key innovations including the world premiere of Box-on-Wheels, the autonomous concept designed for last-mile logistics.

In the C-segment, the recently unveiled Smart Compact Van makes its first live appearance, featuring a completely redesigned interior conceived around real customer feedback and the specific needs of professional use. It delivers a highly competitive, driver-focused solution combining versatility, modularity and efficiency, with a range of integrated features designed to support everyday professional use and enhance onboard functionality, backed by both electric and internal combustion powertrain options.

The stand will showcase the extensive CustomFit conversion and personalisation capabilities available across the entire Stellantis Pro One range. It will also highlight new initiatives and developments designed to support long-term growth and address the evolving needs of professional customers.

Describe the autonomous ‘Box on Wheels’ Concept vehicle that will be unveiled at IAA

Stellantis Pro One is introducing a ‘box on wheels’ concept – a breakthrough solution designed as a full ecosystem, enabling new use cases and business opportunities.

With ‘Box on Wheels’, Stellantis Pro One is rethinking last-mile delivery, offering a zero-exhaust-emission, driverless vehicle combined with a full set of services designed to streamline operations and significantly reduce operating costs.

How can your Pro One NEXT product help customers?

Pro One NEXT is an advanced uptime solution currently being piloted in Europe through dedicated Command Centres, enabling real-time monitoring and proactive case management to minimise downtime and maximise operational efficiency.

By integrating data, connectivity and service capabilities, Stellantis Pro One is shifting from being a traditional hardware provider to a full ecosystem partner, supporting customers throughout the entire lifecycle of their vehicles.

This model allows faster intervention through coordinated dealer, parts and technical networks, ensuring reduced cycle times, improved predictability and enhanced business continuity for customers.

The Command Centre plays a key role in this transformation, strengthening customer engagement while delivering tangible operational value, including lower costs, with the ambition of achieving 100% vehicle uptime.

Eric Laforge

Senior Vice President, Stellantis Pro One

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