Almost half of transport and logistics managers spend an average of 1.7 hours per day on manual tasks – costing their employers more than £50,000 per year, according to a report by transport management solutions provider Microlise.
The report, titled ‘Standing at the Crossroads: A Crucial Moment for UK Logistics’, surveyed 250 transport and logistics managers to gain insights into the tools that transport professionals rely on to perform their roles – and how they impact employers’ profitability.
It also revealed that 40% of managers use integrated systems, while those using more than one interfaced cited a range of challenges. Meanwhile, 60% don’t track environmental impact of their fleet, while 70% of customer complaints are due to manual errors – which can even be down to something as simple as illegible handwriting.
The report concluded there is no one-size-fits-all solution but businesses should be encouraged to use a unified platform that centralises fleet operations, which can significantly reduce friction, improve visibility and enable companies to reduce errors and enhance decision making.
Nadeem Raza, CEO of Microlise, said: “We recognise that the role of a transport or logistics manager is highly complex, requiring the careful balancing of multiple stakeholder demands. This report was commissioned to help organisations better understand those challenges, and to show that the right support and tools are available to drive meaningful operational improvement.
“Ours is a proud industry that plays a critical role in the UK’s economic growth. Those willing to innovate will not only keep pace but thrive in this period of transformation.”
