Daimler Truck has introduced TruckCharge, a new consultancy service providing free advice and support to help customers transition to electric HGVs.
The TruckCharge service looks at three key areas – initial consultation, infrastructure and operations. This generates a comprehensive range of information, including insights on transformation strategies to achieve decarbonisation and ESG targets, plus route and cost analysis (including potential subsidies, grants or tax breaks), and practical operational functions such as digital charging management and payments with the Mercedes ServiceCard
Ibrahim Kraria, eConsultancy Manager, Daimler Truck UK, said: “As every depot and business is different, we’ve introduced the TruckCharge free consultancy service to demonstrate to customers how to overcome any perceived obstacles to running electric trucks. For example, we can help them decide the infrastructure required for their current and future eHGV truck requirements and give a clear analysis of the costs and benefits they should consider.”
The TruckCharge service is backed-up with a dedicated 24/7/365 support system, including over-the-air diagnostics and on-site attendance guaranteed within service level agreements in place for as fast as four hours.
As part of the service, Vital EV has been appointed as an official TruckCharge partner for installations, maintenance and support. Its in-house clean energy experts can integrate both solar and Battery Energy Storage Systems (BESS) to mitigate grid constraints, ensuring resilient and scalable infrastructure.
Kraria said: “Anybody transitioning to electric trucks is bound to have lots of questions and operational issues to manage, so we developed our TruckCharge service to provide comprehensive solutions for them and our partnership with Vital EV provides the highest levels of support you’d expect from Mercedes-Benz Trucks.”
