SMMT Job Vacancies

IATF Oversight Development Manager

15 December 2023 #SMMT Job Vacancies

A new vacancy exists for an IATF Oversight Development Manager to support the Oversight team in the management and governance of the IATF certification scheme.


  • To lead and manage SMMT’s engagement with the IATF reporting certification bodies, ensuring we provide effective governance and management of SMMT reporting certification bodies
  • To support and participate in IATF subgroups
  • Management of the IATF Complaint Management Process with SMMT reporting Certification Bodies
  • To ensure SMMT reporting Certification Bodies understand and implement the certification scheme rules
  • To develop and grow the Quality network and QMD as well supporting stakeholder engagement and helping SMMT membership retention and recruitment


  • Honours Degree or equivalent
  • Knowledge and experience of working in an IATF certification body, ideally with scheme management experience
  • Detailed technical knowledge of IATF 16949, the certification scheme Rules and the IATF auditor guide
  • IATF 16949 3rd party audit experience including use of CARA
  • Solid experience of working in the automotive sector
  • Solid experience of customer engagement and relationship management at a senior level
  • Excellent problem-solving skills and mindset – proven competency in 8D approach
  • Excellent communication skills – written and oral; including public speaking – experience of delivering training would be advantageous
  • Excellent interpersonal skills – confident, articulate with a persuasive manner
  • Highly motivated and target orientated with clear focus on high quality
  • Must be confident and credible in dealing with senior executives of large corporate organisations.
  • Creative and innovative with the ability to work under pressure and meet targets – able to step up to the challenge when required.
  • Have a positive and enthusiastic approach to team-working with a keen sense of shared objectives and common goals
  • Must be diplomatic and tactful
  • Flexibility, willingness to learn, be involved and adapt
  • Ability to multi-task and work effectively on different projects and initiatives
  • Self starter with a pro-active approach
  • A high level of IT skills – use of Power BI would be advantageous


  • To lead and manage SMMT’s IATF reporting Certification Bodies ensuring effective implementation of the certification scheme Rules in their systems and processes.
  • Lead office assessments and undertake witness audits with SMMT reporting Certification Bodies
  • Active nonconformity management with Certification Bodies including repeat nonconformity analysis, looking for trends and systemic issues to address with CBs.
  • Development of witness auditors and office assessors through regular calibration activities
  • Management of nonconformity appeal process from Certification Bodies
  • Performance monitoring and reporting of both the Oversight function and Certification Bodies.
  • Plan, deliver and follow up on quarterly certification body meetings
  • Lead complaint management process with certification bodies including red supplier programme
  • Management of waiver and transfer requests
  • Responsible for data privacy with SMMT reporting certification bodies through participation in IATF data privacy subgroup
  • Lead the development and delivery of an annual Quality conference and manage the development of other Quality related support activities such as training, webinars and publications
  • Broaden engagement and raise profile of SMMT & Oversight by attending, speaking and exhibiting at events.
  • Help drive industry engagement and generate leads for membership as well as supporting membership retention campaigns.
  • Support the management of SMMT Quality Network including attending meetings and delivery of key priorities
  • Support IATF subgroups and other SMMT projects as required

Prospective candidates should contact by 11 January 2024, with a CV and covering letter.

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