SMMT supports new Retail Industry Code

15 May 2003 #SMMT News

  • ‘Good Garage’ Code commits to raising standards in retail operations


  • SMMT hosts official signing by key industry figures


  • Industry collectively pledges higher standards, witnessed by ministers


The Society of Motor Manufacturers and Traders today showed their support for the new Retail Motor Industry ‘Good Garage’ Code which aims to improve the quality and reliability of the repair and service sector. The ministerial event, hosted by the SMMT, saw senior figures from the automotive sector sign a commitment to support the RMIF and SMTA in delivering the new code.

The motor industry is dedicated to improving the standards of service in the sector. Vehicle manufacturers continue to place a high priority on skills and training funding a variety of courses at dedicated facilities across the UK. Vehicle manufacturers are playing a vital role in the new sector skills councils to boost training in both retail and manufacturing. Automotive modern apprenticeships are being continually enhanced and promoted to provide a solid base of young people entering the sector.

Speaking at the event, chief executive of SMMT Christopher Macgowan said, ‘The commitment to the ‘Good Garage’ Code is a major step for the retail sector, which vehicle manufacturers and SMMT are happy to support. The drive to deliver a better service for consumers is the priority for the automotive sector.’

Alan Johnson MP, minister for employment relations, industry and the regions, and Melanie Johnson MP, minister for competition, consumers and markets welcomed the industry’s commitment. The new code will be part of the Office of Fair Trading’s enhanced code of practice regime and will have to meet very stringent qualifying criteria to gain official approval.


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