This guide explains how to carry out more than 20 tools and techniques necessary to ensure your business continually improves. Topics covered include:
- Bar charts
- Brainstorming
- Cause and effect diagrams
- Five Ws and One H
- Pareto analysis
- Plan-Do-Check-Act (PDCA)
Member Price: £2.50 Non-Member Price: £2.50 Download the order form
