Motor Codes cleans up at industry awards

15 July 2010 #SMMT News

Automotive consumer champion, Motor Codes, received further endorsement this week as 12 out of 16 automotive industry awards for garages and retailers went to its subscribers. Operating the industry’s largest consumer Code, the organisation is cleaning up the motor industry, delivering motorists top quality garages, first rate customer service and a new level of trust.

The annual ‘Motor Trader Awards’ highlights the industry’s highest achievers in categories from Customer Care to Dealership of the Year. Motor Codes subscribers consistently topped the rankings at this year’s event, demonstrating that motorists are right to trust Motor Codes businesses to provide the highest standards in every area of automotive customer care.
“Motor Codes is proud to be raising standards for motorists throughout the automotive industry and tonight’s excellent results for Code subscribers demonstrates that our approach is working”, said Chris Mason, Motor Codes director. “The fact that so many new car dealers and service and repair garages have been independently recognised as the best in the UK reinforces our message that Motor Codes is where to turn for a garage, new car or warranty you can trust.”
The Customer Care Award added further to the Motor Codes success story as every nominee in the category was a Code subscriber. Tim Heavisides, CEO of Car Care Plan, the category sponsor said: “Car Care Plan is keen to see excellent customer care and higher standards across the automotive industry.  As part of our own efforts to deliver this, we’ve been working closely with industry regulator Motor Codes and I’m delighted to see that every one of the nominees in the Customer Care category was a Motor Codes subscriber.”
Motorists can benefit from the high standards, government-backed consumer protection and leading customer service standards by searching for the nearest of over 6,200 subscribing garages at Additionally, Motor Codes provides free motoring advice, complaint resolution and independent arbitration through its free advice line 0800 692 0825.

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