SMMT News Uncategorised

Member Services Apprentice

22 August 2014 #SMMT News #Uncategorised

Purpose of the Post:

  • To support the development, delivery and promotion of SMMT product and services to members and the wider industry.
  • To support membership development and execution of recruitment and retention campaigns
  • To assist in industry engagement activities including support for marketing and delivery of SMMT events
  • To provide administrative support for meetings, projects and membership campaigns

Qualifications/Skills/Attributes required:

  • Educated to A-level or equivalent
  • Background in business / marketing would be ideal but not essential
  • Confident and articulate with good communication skills – written and oral
  • Highly motivated team player with good interpersonal skills and ability to form excellent working relationship with people.
  • Proven ability to multi-task and work on different projects to a set plan and deadline
  • Very methodical and organised with a keen eye for detail.
  • Reliable solid team with strong sense of shared objectives and common goals
  • A positive and enthusiastic person who can work well in teams but also independently
  • Ability to work on own initiative and under pressure to meet tight deadlines
  • Self starter with a pro-active approach and possesses a strong sense of initiative
  • Proficiency in MS Word, Excel, PowerPoint, Outlook and Internet.
  • Flexibility, willingness to learn, be involved and adapt

Main duties include:

  • Provide administrative support for the membership team with engagement activities including researching papers & companies, arranging meetings and visits and updating SMMT’s CRM system.
  • Support the development and execution of SMMT engagement activities including recruitment and retention campaigns
  • Assist in development and deployment of SMMT products and services based on member/market needs
  • Assist in marketing and promotion of SMMT products and services to members and wider industry.
  • Help maximise members’ usage of SMMT products and services including promotion at relevant committees and project groups.
  • Assist in the development and delivery of SMMT events and help promote the SMMT brand and the work we do with industry.
  • Provide administrative support for committees, working groups and projects.
  • Support the development, maintenance and promotion of SMMT’s ASF database including help desk operations.
  • Attend relevant meetings to promote products and services providing demonstrations where required.
  • Support other SMMT departments, functions and colleagues in areas such as policy, media and PR.
  • Support other projects as required.

Salary and benefits package:

The package includes private medical insurance, company pension scheme, flexi time, 25 days annual leave, childcare vouchers, interest free season ticket loan (after 6 months).

Deadline for Applications:

1 May 2015

Method of Application:

Prospective candidates should e-mail with a CV and covering letter quoting your salary expectations.

Early applications are encouraged as interviews will take place and the position offered before this date if a suitable candidate is found.

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